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Terms & Conditions

Last Updated: July 24, 2026

Welcome to WaBotHub. These Terms & Conditions ("Terms") govern your access to and use of the WaBotHub platform, website, and related services.

By creating an account, accessing, or using WaBotHub, you agree to these Terms. If you do not agree with these Terms, please do not use our platform.

1. About WaBotHub

WaBotHub is a WhatsApp Business Automation platform designed to help businesses manage customer conversations, orders, inventory, broadcasts, and business operations through a centralized web and mobile platform.

2. Eligibility

To use WaBotHub, you must:

  • Be at least 18 years old or the legal age required in your jurisdiction.
  • Have the authority to enter into this agreement on behalf of yourself or your business.
  • Provide accurate and complete account information.

You are responsible for keeping your account information up to date.

3. Your Account

You are responsible for maintaining the security of your account and login credentials. You agree to:

  • Keep your password secure.
  • Notify us immediately if you believe your account has been accessed without authorization.
  • Be responsible for all activities that occur under your account.

WaBotHub is not responsible for losses resulting from unauthorized access caused by failure to protect your account credentials.

4. Subscription Plans

WaBotHub offers subscription plans with different features and pricing.

Your subscription includes the features available under the plan you select.

If new plans or features are introduced in the future, they may be offered separately or included depending on your subscription.

5. Setup Services

Businesses may choose one of the following options:

Self Setup

You configure your account and business settings yourself using the tools provided by WaBotHub.

Done-for-You Setup

If you choose our optional setup service, our team will assist with configuring your business account, products, workflows, and other supported settings.

A one-time setup fee may apply. This fee covers implementation services only and is separate from your subscription.

6. Payments

Subscription fees are billed according to the billing cycle selected during signup.

By subscribing, you authorize us or our payment providers to process recurring payments until your subscription is cancelled.

Failure to make payment may result in suspension or cancellation of your account.

7. Cancellation

You may cancel your subscription at any time.

Your subscription will remain active until the end of the current billing period unless otherwise stated.

Cancellation does not automatically entitle you to a refund for previous payments.

8. Refunds

Subscription fees are generally non-refundable unless required by applicable law.

The optional Done-for-You setup service begins once work has started and is therefore generally non-refundable after implementation has commenced.

If you believe a billing error has occurred, please contact our support team and we will review your request.

9. Acceptable Use

You agree not to use WaBotHub to:

  • Violate any applicable laws or regulations.
  • Send spam or unsolicited messages.
  • Engage in fraudulent or deceptive activities.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to the platform.
  • Interfere with the operation or security of WaBotHub.
  • Use the platform in a way that infringes the rights of others.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. WhatsApp Business Platform

WaBotHub integrates with the WhatsApp Business Platform.

Your use of WhatsApp services is also subject to the policies, terms, and requirements established by Meta and WhatsApp. You are responsible for complying with those policies while using WaBotHub.

11. Intellectual Property

WaBotHub, including its software, branding, website, content, graphics, and other materials, is the property of WaBotHub or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, reverse engineer, or reproduce any part of the platform without prior written permission.

12. Service Availability

We strive to provide a reliable and stable service. However, we do not guarantee uninterrupted availability at all times.

Scheduled maintenance, updates, third-party service interruptions, or circumstances beyond our control may occasionally affect platform availability.

We will make reasonable efforts to minimize disruption whenever possible.

13. Limitation of Liability

To the maximum extent permitted by law, WaBotHub shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the platform.

Our total liability for any claim relating to the service shall not exceed the amount paid by you to WaBotHub during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Termination

We may suspend or terminate your account if:

  • You violate these Terms.
  • Required subscription payments are not made.
  • Your use of the platform presents a security or legal risk.
  • We are required to do so by law.

You may stop using WaBotHub at any time by cancelling your subscription.

15. Changes to These Terms

We may update these Terms from time to time as our platform and services evolve.

When significant changes are made, we will update the "Last Updated" date on this page. Continued use of WaBotHub after changes become effective constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing WaBotHub's operations, unless otherwise required by mandatory local consumer protection laws.

Any disputes arising from these Terms will be handled through the appropriate legal channels in the applicable jurisdiction.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

WaBotHub

Website: wabothub.com

Email: support@wabothub.com

Thank you for choosing WaBotHub. Our goal is to provide businesses with a dependable platform that simplifies daily operations, improves customer communication, and supports long-term business growth.

Ready to simplify your business on WhatsApp?

See how WaBotHub helps you manage conversations, orders, customers, and daily operations from one platform.

Book a Demo →
WaBotHub

The WhatsApp commerce operating system — automation, orders, CRM, and inventory in one dashboard, built on the official WhatsApp Business API.

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