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About Us

Last Updated: July 24, 2026

At WaBotHub, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data when using our platform.

By using WaBotHub, you agree to the practices described in this Privacy Policy.

1. Who We Are

WaBotHub is a WhatsApp Business Automation platform designed to help businesses manage customer conversations, orders, inventory, broadcasts, and business operations from one centralized dashboard.

If you have any questions about this Privacy Policy, you can contact us using the details provided at the end of this page.

2. Information We Collect

To provide our services, we may collect information such as:

Business Information

  • Business name
  • Business address (if provided)
  • Business category
  • Company website
  • Business contact details

Account Information

  • Name
  • Email address
  • Phone number
  • Login credentials
  • Profile information

Platform Data

While using WaBotHub, businesses may create or manage information including:

  • Customer names
  • Customer phone numbers
  • Customer messages
  • Orders
  • Products
  • Inventory records
  • Broadcast campaigns
  • Business settings
  • Team activity (when available)

This information belongs to your business and is processed only to provide the services you use.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the WaBotHub platform
  • Manage customer conversations
  • Process and organize orders
  • Maintain inventory records
  • Deliver platform features
  • Improve product performance
  • Respond to support requests
  • Protect the security of our platform
  • Communicate important service updates
  • Comply with applicable legal obligations

We do not sell your personal information to third parties.

4. Customer Data

As a business using WaBotHub, you are responsible for the information you collect from your customers.

WaBotHub processes customer data only to provide the services requested by your business, such as managing conversations, tracking orders, organizing customer information, and supporting business operations.

You remain the owner and controller of your customer data.

5. WhatsApp Business Integration

WaBotHub integrates with the WhatsApp Business Platform to help businesses communicate with their customers.

Messages sent or received through WhatsApp are also subject to the applicable policies and terms provided by Meta and WhatsApp. We encourage businesses to review those policies separately.

6. Cookies and Similar Technologies

Our website and platform may use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Improve website performance
  • Understand how the platform is used
  • Help maintain security

You can manage or disable cookies through your browser settings. Please note that some features may not function correctly if cookies are disabled.

7. Data Security

Protecting your information is important to us.

We use appropriate technical and organizational measures to help protect your data against unauthorized access, loss, misuse, or disclosure. While no online service can guarantee absolute security, we continuously work to maintain a secure and reliable platform.

8. Data Retention

We retain your information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

If you close your account, we may retain certain information for a limited period where required for legal, security, or operational purposes before it is securely removed.

9. Third-Party Services

To operate our platform, we may work with trusted third-party service providers. These may include services for:

  • Hosting infrastructure
  • WhatsApp Business integration
  • Payment processing
  • Email delivery
  • Analytics
  • Customer support

Each provider is responsible for protecting the information they process according to their own privacy practices.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your account or data
  • Request a copy of your information
  • Withdraw consent where applicable
  • Contact us regarding privacy concerns

We will respond to legitimate requests within a reasonable timeframe.

11. Children's Privacy

WaBotHub is designed for businesses and is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our platform evolves or legal requirements change.

When significant changes are made, we will update the "Last Updated" date on this page. Continued use of WaBotHub after changes become effective means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

WaBotHub

Website: wabothub.com

Email: support@wabothub.com

Thank you for trusting WaBotHub. We are committed to protecting your information while providing a reliable platform that helps businesses manage their operations with confidence.

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WaBotHub

The WhatsApp commerce operating system — automation, orders, CRM, and inventory in one dashboard, built on the official WhatsApp Business API.

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